Privacy Policy
Last Updated: October 5, 2026
The Palms Property Management LLC (“The Palms Property Management,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, how we protect it, and the choices you may have regarding your personal information when you visit or use The Palms Property Management website, submit an inquiry, communicate with us, apply for a rental property, or otherwise interact with our services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may use your information to:
- Respond to inquiries and requests
- Provide information about available properties
- Schedule showings
- Process rental applications
- Conduct tenant screening
- Prepare and manage leases
- Coordinate maintenance and property services
- Communicate with property owners and residents
- Provide customer service
- Send marketing emails or text messages when you have provided consent
- Improve and secure our website
- Comply with applicable laws
How We Use Your Information
If you provide the appropriate consent, we may send marketing or informational emails and text messages. Message and data rates may apply. Message frequency may vary. You may opt out of marketing emails by using the unsubscribe option provided in the email. For text messages, you may reply STOP to opt out. The FCC recognizes “STOP” and similar replies as reasonable methods for revoking consent. Consent to receive marketing text messages is not a condition of purchasing, renting, leasing, or obtaining services.
We do not sell, rent, transfer, or share your mobile telephone number, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to help us deliver text messages and operate our business. These providers may receive information necessary to perform those services.
Email and Text Messages
We may share information when necessary with:
- Property owners or authorized representatives
- Rental application and screening providers
- Payment processors
- Website and technology providers
- Email and SMS service providers
- Maintenance contractors and vendors
- Professional advisors
- Government or legal authorities when required
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and improve your experience.
Data Security
We use reasonable measures to protect personal information from unauthorized access, use, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to request information about your personal information or to request that we stop sending marketing communications. Certain information may need to be retained for legal, business, or property-management purposes.